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Gamania takes stakeholders’ rights, expression of opinions, and material issues of their concern very seriously. We conduct identification through the following procedures as well as following the GRI Guidelines and the AA1000SES Stakeholder Engagement Standards to construct a standard process for materiality analysis, in order to understand the degree of interest of stakeholders related to different issues and their impact on operations, so as to serve as a reference for sustainable management. Meanwhile, we also have sound stakeholder communication and developed sound management policies for the identified material issues.
In order to meet the expectations of stakeholders and implement our corporate social responsibility commitment, we adopted the five principles of AA1000SES: dependence, responsibility, tension, influence, and multiple perspectives. We also gave consideration to the groups or individuals that have an impact on the Company both internally and externally, and identified the five major stakeholders: Employees, investors/shareholders, partners, customers/consumers, and media/ the general public.
In 2023, Gamania followed the GRI 3 Material Topics (2021 version) determination process and reporting principles to produce a list of 15 sustainability topics based on the operations and global trends. Compared to 2022, significant adjustments include merging "Regulatory Compliance" into "Corporate Governance and Integrity," adding "Supply Chain Management" to expand the scope of sustainability management, and including "Content Responsibility" to align with industry sustainability trends. Subsequent dual materiality analysis identified the internal and external impacts of these topics, considering not only the influence of sustainability on Gamania's operations and business but also how Gamania's operations impact society, the environment, and people, both positively and negatively.
The Company identified the sustainability issues and trends of international concern, such as those under the 2023 Global Risks Report of the World Economic Forum (WEF), material industry issues of S&P, major issues of SASB for the industry of software & IT services, and key issues concerning investors, and took the lists of major issues of domestic and foreign benchmark companies as reference. A list of 15 sustainability issues applicable to Gamania was thereby determined after analysis and screening.
After taking into account the stakeholders' level of concern, the operational impact on Gamania, the economic, environmental and social impacts, and the professional opinions of external consultants, the overall level of impact and the percentage ranking were calculated. Gamania eventually confirmed 8 major issues for 2023, including 3 critical issues and 5 secondary issues.
We identified the stakeholders important to us based on the operating activities and value chain of Gamania, and distributed the "Stakeholder Concern Questionnaire" to assess the level of concern that external stakeholders had on 15 sustainability issues.
Gamania reported the results of major issue identification to the Board of Directors, and included them in the management scope of the Sustainable Development Committee with the authorization of the Board of Directors. The issues were also incorporated into the risk management process when necessary to continually improve various systems and accordingly enhance the performance of corporate sustainable development. They have been disclosed in the sustainability report and on the official website. In the future, the list of sustainability issues will be re-examined every year, with assessment carried out for the adjustment and identification of materiality.
Through dual materiality analysis, we reflected the level of financial and operational impacts of the issues on Gamania, and the level and possibility of the impacts Gamania had on the overall economy, environment, and society. We considered the potential impacts of external issues on Gamania's internal operations, and determined the economic, environmental, and social impacts of the issues from an internal perspective.
Information security and privacy protection
Corporate governance and ethics
Business performance
Risk management
Product and service innovation
Supply chain management
Green operations and cyclic economy
Climate change, energy and resource management
Customer rights and services
Labor-management relations and employee rights
Human rights, diversity and inclusion
Talent attraction and retention
Social care
Workplace safety and health
Responsibility for content
| Stakeholders | Meaning to Gamania | Issues of concern | Communication channel | Frequency of Communication |
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| Employees | Employees are Gamania’s most important asset. Our products, services, dedication, and culture have been established bit by bit by all Gamania employees, which is why we attach great importance to the opinions of our colleagues. |
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| Investors/ Shareholders | In order to identify the important stakeholders involved in Gamania management and decision-making, we are committed to maintaining open and transparent information exchanges and protecting the rights of our investors |
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| Collaborating partners | We maintain good relations with different hardware and software suppliers and developers, and also actively participate in various public associations. Working together with our peers in the industry to enhance the digital entertainment industry is our common goal |
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| Clients/Consumers | Customer service is the key to corporate success, and has a significant influence on building brand loyalty, enhancing market competitiveness, and promoting business efficiency. Only with the support of customers and consumers can we operate permanently. |
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We provide multi-channel services 24 hours a day all year round based on the needs of different clients and consumers:
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Media and General Public |
Gamania Group has ventured into multiple fields, including games, payment, e-commerce, media, digital commerce, and startups, to build an Eco-Internet Enterprise territory. With AI, big data, and platforms as the core of development, we have built a complete entertainment network ecosystem. Gamania Group attaches great importance to the rights and interests of consumers, and is also committed to providing players and users with convenient, diversified, and safe services. |
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For more details, please refer to 2023 Gamania Sustainability Report (Page 30 to page 35)