Gamania Group-Investor Relations

Gamania takes stakeholders’ rights, expression of opinions, and material issues of their concern very seriously. We conduct identification through the following procedures as well as following the GRI Guidelines and the AA1000SES Stakeholder Engagement Standards to construct a standard process for materiality analysis, in order to understand the degree of interest of stakeholders related to different issues and their impact on operations, so as to serve as a reference for sustainable management. Meanwhile, we also have sound stakeholder communication and developed sound management policies for the identified material issues.

Identification of Stakeholders

In order to meet the expectations of stakeholders and implement our corporate social responsibility commitment, we adopted the five principles of AA1000SES: dependence, responsibility, tension, influence, and multiple perspectives. We also gave consideration to the groups or individuals that have an impact on the Company both internally and externally, and identified the five major stakeholders: Employees, investors/shareholders, partners, customers/consumers, and media/ the general public.

Analysis of material issues

Gamania identified 8 major issues: information security and privacy protection, corporate governance and ethics, business performance, risk management, product and service innovation, customer rights and services, labor-management relations and employee rights, and human rights, diversity and inclusion. At Gamania, we recheck the list of sustainability issues and conduct major issue identification and analysis every year. The identification results of major issues and the related implementation results are reported to the Board of Directors on a yearly basis as well, in order to enhance corporate sustainable development.

Material Topics Readjustment Flow

1. Production of a list of sustainability issues

The Company identified the sustainability issues and trends of international concern, such as those under the 2023 Global Risks Report of the World Economic Forum (WEF), material industry issues of S&P, major issues of SASB for the industry of software & IT services, and key issues concerning investors, and took the lists of major issues of domestic and foreign benchmark companies as reference. A list of 15 sustainability issues applicable to Gamania was thereby determined after analysis and screening.

4. Confirmation of major issues

After taking into account the stakeholders' level of concern, the operational impact on Gamania, the economic, environmental and social impacts, and the professional opinions of external consultants, the overall level of impact and the percentage ranking were calculated. Gamania eventually confirmed 8 major issues for 2023, including 3 critical issues and 5 secondary issues.

2. Investigation into the level of concern of stakeholders

We identified the stakeholders important to us based on the operating activities and value chain of Gamania, and distributed the "Stakeholder Concern Questionnaire" to assess the level of concern that external stakeholders had on 15 sustainability issues. A total of 66 valid questionnaires completed by Gamania's important stakeholders were retrieved, including 23 from employees (senior managers), 17 from investors/shareholders, 12 from customers/consumers, 9 from collaborating partners, and 5 from media and general public.

5. Response to and disclosure of major issues

Gamania reported the results of major issue identification to the Board of Directors, and included them in the management scope of the Sustainable Development Committee with the authorization of the Board of Directors. The issues were also incorporated into the risk management process when necessary to continually improve various systems and accordingly enhance the performance of corporate sustainable development. They have been disclosed in the sustainability report and on the official website. In the future, the list of sustainability issues will be re-examined every year, with assessment carried out for the adjustment and identification of materiality.

3. Dual materiality analysis

Through dual materiality analysis, we reflected the level of financial and operational impacts of the issues on Gamania, and the level and possibility of the impacts Gamania had on the overall economy, environment, and society. We considered the potential impacts of external issues on Gamania's internal operations, and determined the economic, environmental, and social impacts of the issues from an internal perspective.

Analysis of the operational impact on Gamania:

We distributed the "Major Issue Identification Questionnaire - Level of Operational Impact on the Company" to assess the level of impact of the 15 sustainability issues on Gamania's four major business aspects, namely revenue, cost, reputation, legal compliance, and risk management.

Analysis of the economic, environmental and social impacts:

We distributed the "Major Issue Identification Questionnaire - Level of Economic, Environmental and Social Impacts" to assess the scale/scope and possibility of impacts of the 15 sustainability issues, and further made an additional catastrophe assessment for the negative impacts.

Result of Identification of material Issues

Stakeholder Communication

Stakeholders	Meaning to Gamania	Issues of concern	Communication channel	Frequency of Communication
Employees	Employees are Gamania’s most important asset. Our products, services, dedication, and culture have been established bit by bit by all Gamania employees, which is why we attach great importance to the opinions of our colleagues.	Corporate governance and ethics Business performance Information security and privacy protection Product and service innovation Talent attraction and retention	For the questions raised by employees during the Gamania Town Hall (employee meeting), the Group CEO will respond on the spot, or the relevant units will be instructed to make internal announcements and explanations later. For questions raised by employees to the welfare committee, the welfare committee will respond to individuals or all employees via email. Impeachment email: integrity@gamania.com Sexual harassment complaint email: 995@gamania.com “宅橘便 M” on Intranet “teamgoal!”. Professional Manager of Group Human Resources Office, Huang, Meng-Lin Telephone: +886-2-2658-8866 #1054 Email: ghq_hr@gamania.com	Gamania Town Hall once a quarter Three large-scale employee welfare events organized by the employee welfare committee annually. Orientation (2025): 53 sessions conducted; all programs transitioned to a fully online format in July 2025. Total training hours reached 758, with 16,070 participant attendances. E-Learning Programs (2025): 212 courses offered, with total participant attendances of 15,536. Ad Hoc Lectures (2025): 5 lectures conducted, with total participant attendances of 169. Performance evaluations are conducted once per year. Lectures from time to time
Investors/ Shareholders	In order to identify the important stakeholders involved in Gamania management and decision-making, we are committed to maintaining open and transparent information exchanges and protecting the rights of our investors	Corporate governance and ethics Business performance Information security and privacy protection Risk management Customer rights and services	Senior manager of Investor Relations/ Sharon Chen Phone: +886-2-2658-8866#1019 Email: ir@gamania.com Manager of Stock Affairs/ Alan Hsu Phone: +886-2-2658-8866 #1433 Email: fn-share@gamania.com	Held the Annual General Meeting (AGM) and published the Company’s Annual Report. Conducted 7 public investor conferences or briefings. Released 34 material disclosures. Updated 131 key financial and operational news items on the Company website. Responded to 245 investor inquiries via email or dedicated communication channels.
Collaborating partners	We maintain good relations with different hardware and software suppliers and developers, and also actively participate in various public associations. Working together with our peers in the industry to enhance the digital entertainment industry is our common goal	Corporate governance and ethics Business performance Information security and privacy protection Risk management Product and service innovation	Gamania Business Negotiations/ Director of Global Market Development/ Connie Ma Phone: +886-2-2658-8866 #1202 Email: business@gamania.com	Holding technical meetings for collaboration or selection of collaborating partners. Holding technical forums and seminars from time to time. Participating in various game exhibitions from time to time.
Clients/Consumers	Customer service is the key to corporate success, and has a significant influence on building brand loyalty, enhancing market competitiveness, and promoting business efficiency. Only with the support of customers and consumers can we operate permanently.	Business performance Information security and privacy protection Product and service innovation Talent attraction and retention Human rights, diversity and inclusion Green operations and cyclic economy	Hotline: (02) 2192-6100 Intelligent customer service (Chat Bot): Customer service helper Instant message service (IM): Customer service helper Problem Reporting Center (message board / email): https://games.crm.gamania.com/hc/en-001/requests/new Response to messages on iOS/Android platforms Private messages on official social media platforms	Providing 24-hour, year-round, multi-channel services based on the needs of different customers and consumers.
Media and General Public	Gamania Group has ventured into multiple fields, including games, payment, e-commerce, media, digital commerce, and startups, to build an Eco-Internet Enterprise territory. With AI, big data, and platforms as the core of development, we have built a complete entertainment network ecosystem. Gamania Group attaches great importance to the rights and interests of consumers, and is also committed to providing players and users with convenient, diversified, and safe services.	Corporate governance and ethics Business performance Information security and privacy protection Customer rights and services	Acting Spokesperson/Director of Corporate Communications Office/ Landy Sun Phone: +886-2-2658-8866 #1024 Email: pr@gamania.com	Making information available on the websites of Gamania Group and its subsidiaries. Giving information through Gamania Group’s social media accounts (Facebook, Instagram and LinkedIn). Releasing the latest news through the media on an irregular basis.